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Return Policy

Cancelation Policy

Product Types Within 24 Hours Above 24 Hours - Before Shippment
Non-personalized Items Full refund

Orders canceled within 3 days, 30% of the price of the items will be incurred as the handling charge.

Orders canceled after 3 days, 50% will be incurred as the handling charge.

Personalized Items 50% of the price of the items will be charged as the material fee.

Standard Shipping - the shipping fee is refundable.

Free Shipping - No refund.

 

Return & Refund

Product Types Return Exchange
Non-personalized Items Free shipping - a $7 handling fee will be incurred.
Standard Shipping - the $15 shipping fee is non-refundable.
The shipping fee for returning the items is to be paid by the customer, and we will pay the postage for sending the new items to customer.
Personalized Items Items cannot be resold, none-refundable. Items cannot be resold, none-refundable.

 

Note:

1.  If you want to return the items, please notify us by email, stating the reason and the order number within 7 days of receipt.

2.  Any items must be sent back completely with the original package. All packages should be sent via a trackable method.